Cat looking through a screen door

The Humble Beginnings of Edmonton’s Best Window Screen Fixing Company 

Although Screen Savers Plus has grown to become Edmonton’s best window screen fixing and screen door company, this company actually had very humble beginnings. Today, we’re going to take you through the journey that Screen Savers Plus has gone on since its inception and discuss what we’ve learned over the years and how this affects what Screen Savers Plus is today. 

Screen Savers Plus started 20 years ago, back in 2002, with a boy, a cat, and an ultimatum. As lovely as this little guy’s cat was, it unfortunately sported some fairly sharp claws and absolutely loved to rip up the screens throughout the home. Again and again, the father found himself having to fix or replace screens that his dear son’s dear cat had ruined. Eventually, he was fed up. However, he didn’t want to break his son’s heart by simply sending the cat to the farm. So, he presented his cat-loving son with an ultimatum: either learn to fix the screens yourself and keep up with the maintenance of them OR we’ll send away your kitty cat. 

The choice was an easy one. The little boy immediately learned how to repair screens and got to work on fixing each and every one of the tears that his cat had caused. However, this wasn’t a one time thing. The little boy found himself fixing four-legged-friend-caused rips over and over again and, not surprisingly, he became quite good at it. Soon, his parents began to share the story with neighbors in passing conversations who became very interested very quickly; there was a skilled window and door screen fixer in their very neighborhood?! 

The boy’s workload began growing from parents to neighbors to friends and he soon began offering his screen repair services door to door! Through the help of lawn signs and classic word of mouth, the boy’s business continued to grow and he expanded from a Radio Flyer wagon to a small trailer and eventually beyond. The workload eventually became such that he had to hire friends and family to help with the high demand for screen repairs in Edmonton

Since then, Screen Savers has become a large, successful screen door and screen repair company servicing Alberta and is proud to have provided retractable screen doors, motorized screens, and screen repair and replacement services to many happy customers over the years. However, despite this success, our Screen Savers team will never forget to think of the boy, the cat, and the ultimatum. 

This journey has taught us many valuable lessons about becoming Edmonton’s best window and door screen fixing company and we strive to apply these lessons to our business services and operations each and every day. Want to read more about what we’ve learned? Keep on reading! 

Consumer Choice Award 2020 -- Northern Alberta
Screen Savers Plus was awarded the Consumer Choice Award in 2020!

What We’ve Learned From the Boy, the Cat, and the Ultimatum 

Lesson 1: Repairing screens in someone’s home is much more about the furry friends and loved ones than it is about the screens. 

The dedication that the boy had to the cat and the work that he put in to protect the cat from being sent away is something that inspires us every day. Our Screen Savers Plus team knows that screens and screen doors are important not because of what they are but because of what they do for our furry friends, families, loved ones, and visitors in our homes. They allow us to enjoy even more time in our homes with fresh air and no bugs and that is what makes screen door installation and screen repair so important to us. 

Lesson 2: Building long-lasting, trusting relationships with our customers is the right way to do business. 

Because the boy originally started fixing screens for family, friends, and neighbors, we were able to learn the value of strong, trusting relationships with our customers. We take the time to get to know and care about our customers on a level that goes beyond just providing them with screen services. And that is why we’ve been able to be successful in the business. 

Lesson 3: Working on people’s homes means coming into their private space and working on their largest asset. 

The home is where the heart is. The father, the boy, and the cat taught us that home is a place that you want to make beautiful and comfortable because it is where your loved ones reside. Our professional screen technicians keep this in mind while they are in and around your home and are sure to show the same level of care and attention to detail that they would in their own homes. 

Lesson 4: Word of mouth is important! Happy customers bring in more business. 

At the end of the day, social proof makes a major difference in how successful a business is. The boy is living proof of this. Originally, he began fixing screens simply as a means to an end because he wanted to keep his little four-legged friend around. Without even looking to turn it into a business, he started gaining customer after customer, simply because people were willing to talk. As the news spread, his business grew. Nowadays, we aim to get our customers talking by providing great customer service and great window and door screen fixing services that are worth talking about! 

Lesson 5: Here in Edmonton, it’s important to be able to enjoy the warm weather while it lasts. 

The boy’s naturally growing business was proof of this. The reason that people were so interested in getting their screens fixed was because of the freedom it gave them to enjoy the breeze without having to deal with the bugs. When winter is five to six months of the year, it’s important to make the best of the warm weather and spend the time enjoying it while we can. This desire to be able to make the most of the pleasant weather is part of what drives us – we want to ensure that our customers can enjoy it while it lasts! 

Applying These Lessons in Current-Day Business

Fast forward 20 years and we find ourselves in the year 2022 as Edmonton’s best window and door screen repair company. That’s pretty special. We’re so thankful to have experienced this journey and for the lessons that the boy, the cat, and the ultimatum have taught us and continue to teach us with each new screen repair or replacement. We couldn’t have done it without them or our loyal customers that we love the pleasure of working with. 

If you’ve ever wondered how Screen Savers Plus came to be where it is now, we hope this has answered your questions! Thanks for reading and don’t forget to keep your eyes out for more blogs to come this season.